Secure Payment by
Payment and Terms
Items in stock are shipped shortly after your order is placed. Items
not in stock, including special and unique orders, are shipped as
soon as the items are available.
If you DO NOT receive the order confirmation within 24 hours (except public holiday),
you may have entered an incorrect email address. Please DOUBLE CHECK
your email address. If there are questions about your order, you
will receive a message from one of our specialists. Please send
inquiries about this order to ' firstname.lastname@example.org
'. Thank you.
ordering products to be shipped immediately and will be notified
immediately of any delays due to product unavailability.
of our products are in-stock for fast delivery, however, one exception
that will affect delivery is if a product is on back-order from
GUIDE - How to order?
your browser is Cookies enabled. UN Company
shopping cart store temporary information on your computer via cookies.
If Cookies is disabled, a complete order will fail to be sent.
|Add Products in
to the Shopping Cart
| - Scenario 1
in to our "
Products" to choose the Product by catalogs and sub-catalogs.
2. Choose the Products by checking the box besides the Product's
you choose another type of Products, click "ADD TO CART".
Fill in the quantity of Products. To Continue or keep in shopping,
just click "Continue Shopping"
| - Scenario 2
Click on the photo of the product to pop up a windows of the product
2. Click "Add
to Cart" buttom to Add the product into your shopping cart. Type
in the quantity of Products. To continute or keep in shopping, just
click "Continute Shopping"
|Cancel a product
in shopping cart
1. To cancel
the order, please enter "0" in the quantity box,
2. and click
"Recalulate". the product will be removed from
the shopping cart.
To check out the shopping cart, click "Confirm".
2. After finishing the personal information, click "Submit"
in order to send the order to our salesRepresentatives.
3. We will send you an order confirmation for confirming the order.
4. Upon receiving your payment, we will ship your order immediately.
Validate orders must be placed by our Shopping Cart system. Order
sent by email may be ignored by sales department. Customer should
pay the order within 21 days, otherwise the order may be deleted by
Taxes & Import Duties
We do not charge taxes on shipments to any state or country.
However, YOUR COUNTRY MAY CHARGE YOU TAXES, Duties and fees
over which we have no control. If you decide not to pay these
taxes, Duties and fees when your parcel arrives, then you still
remain responsible to us for the cost of the goods and outward
shipping. If the goods are returned to us, then you will owe
us additionally for the return shipping cost and a re-stocking fee of 10% of the total product purchase price. The remaining balance will then be stored as a credit for your next order use or refunded back to your credit card . In some countries,
if you refuse your shipment, your Customs charge us for the
duty you refused to pay! In that case you are then liable to
us for that duty. Goods will be taxed according to local taxes.
For more details, please contact the customs department of your
Loss or Damaged Goods
All goods we stock are inspected on receipt from our suppliers and
again before we ship to you. We pay express shippers extra to insure
all our shipments which have declare value over USD100 fully. It is very unusual for goods to be damaged
in shipment, but if it should happen, this is what to do: If you
receive damaged goods from shippers, advise UNCompany.com
by email within 7 days and we will make arrangements for the express shippers
to inspect the goods and then return them to us. Please do not return
damaged goods to us without contacting us first or you will invalidate
the insurance. DO NOT RETURN THE ITEMS TO US. ALL ITEMS ARE SENT
IN PERFECT CONDITION. YOU MUST MAKE A CLAIM WITH SHIPPERS
BEFORE THE PRODUCT WILL BE REPLACED.
If it's confirmed the compensation is valid to be made, the compensation value is always refer to the value declared on the invoice.
After we have received the damaged goods back here, we will ship a replacement
- of the same item - to you at no cost. If you prefer immediate
replacement, we will do that, subject to stock and will charge for
what we ship. You will receive a refund from us after we receive
the original goods back in good condition.
If you receive damaged goods from the Post Office please report
it to them.
does not take responsibility for the delay or lost of goods by shippers
or any customs seizures/confiscation. If
this happen, please advise UNCompany.com via email, we will try to
contact the shipper or the custom to solve out the issue. Again,
YOU MUST MAKE A CLAIM WITH EXPRESS SHIPPERS.
UNCompany reserves all the rights of making the final decision on
Return the item within 10 days carefully packed
with original wrappings and in new, unused and saleable condition,
for exchange, credit or refund. Returned items will incur a 10%
restock fee. The item must be returned to us, and undamaged, within
ten days of the shipping date. Returns received between 10 and 30
days after original ship date will be subject to a restock fee of
50%. All you have to do is make sure you wrap it securely, prepay
and insure that item, then send it back. Shipping and handling on
return merchandise is non-refundable. Shipping costs are not refundable.
Painted parts are not refundable. All items must be returned in
PERFECT and SEALED condition if you really want to refunded.
No guarantee on the products of improper use. Customer should read the instructions carefully before using the product. If you found damage or problems with your purchase, please contact us within 24 hours for immediate action.
You are responsible for any damage or loss occurring
during return, so we suggest that you insure the item for your security.
It is not uncommon for mass produced products under $100 to have
minor imperfections. You can resolve most of these problems yourself
with careful use of a little polish.
For countries where airsoft is illegal, we will not provide any
warranty guarantee or money back guarantee for customs confiscation.
more details, please contact the customs department of your province/state/country.
If an item you ordered
was temporarily out of stock, we will advise you in the email that
the arrival of next shipment. We never charge for items we are unable
We accept preorders for brand new releases. They will be shipped as
soon as stock arrives. Shipping charges will be at normal rates.
UNCompany.com recommends you to use PayPal for your online
purchasing. You can enjoy easy, fast, and secure payment on any
online shopping website. There are more than 90 million active PayPal accounts in 190 countries. .In addition, PayPal lets you receive payments in Multiple Currencies
and offers easy integration into sites, auctions, emails. Payment
transcation can be completed smoothly! Click On the PayPal link
on the left and register your PayPal account.
If you feel
more comfortable using your credit card for any purchase on our web, International Money Order and Money Wiring are also
welcome! Products will be scheduled to deliver once we have recieved
Accept Visa, MasterCard, eCheck, Money Transfer for USA residents.
Amount--- USD2000, Free charge.
Verify Date: Immediate verification (E-check: 5-7
BANK TO BANK TRANSFER [ MONEY WIRING ]
we send the order confirmation to you, our bank account 's details
will be included. Your order will be sent to you within
7 days upon the payment is received.
note that there has a service charge by your bank. We will not
hold any responsibility for any bank charges. Please ensure the wiring amount cover all the expenses making the FINAL AMOUNT EQUALS THE ORDER AMOUNT when it reaches UNCompany.com.
Amount---No Upper Limit
Min Amount---US$300 (A US$7 charge will be imposed by the bank
if the order amount is less than USD$300)
Verify Date: 3-7 Working Days
(Depends on situation)
International Money Order
Max Amount---No Upper Limit
A US$7 charge will be imposed by the bank if the order amount
is less than USD$300
Verify Date: 5-7 Working Days
CUSTOMS SEIZURED RECORD
The fastest and the most secure method. Usually take 3-5 DAYS.
Mostly, we will use TNT & Speedpost (EMS)
- A fast and economic method. Usually take 2-3 WEEKS.
- The most economic but the slowest method. Usually take 1-2 MONTHS.
ship airsoft gun by Express Service only
with 100% money back guarantee of delivery and ship " Gas
& Silicone Spray " by ground mail only with no guarantee.
delay, damage or loss of delivery of goods will not be our
responsibility. However, if the goods have damaged during
delivery, we will provide free repair or exchange in conditions
for you. (Please contact us for return
**Gas & Silicone
can ship via Surface Mail only with no
| Express Mail:
(since Dec 2003)
Airsoft pistol (Average)
Air Mail & Surface
* For items over 2 kg, we will suggest
you to use Express Mail, since the shipping cost is almost the
same with Air Mail.
**Gas & Silicone
can ship via Surface Mail only.
conform the Customs of your country, we provide trademark removal and
muzzle painting for you without charge. Please
notify us of this service.
airsoft guns sent to US must abide by US regulations. We will
not be responsible for customs confiscation.
(Frequently Asked Question)
is AEG and what does AEG included?
ANS: AEG is Air Electric Guns.
Marui AEG will normally include:
one Standard magazine
one BB loader
one Cleaning rod
one Pack of BBs(200rds 0.25g)
you accept international orders?
ANS: Yes! We accept
you ship products to me if airsoft guns are illegal in my country?
ANS: We will ship to the products to
you, however, since airsoft guns are illegal in your country, so
we will not held the responsible for any customs seizures/confiscation.
orange paint and trademarks removal is needed for the US?
Since the US Customs regulations require painting the tip
of the barrel bright orange and all non-licensed trademarks
to be removed from the gun. We will do this two requirements
before we ship out the guns. However, if you refuse to do
so, we will not hold the responsible for any customs seizures / confiscation.
much is the handling fee, import duties & taxes?
ANS: There will be no handling fees in any ordering. Also, we
shall not hold responsible for any taxes & import duties.
will you do if the items I ordered are out of stock?
ANS: We will notify you and will send the item to you as soon
as they are in stock again. If the item will not be available for
a long time, you can choose to exchange another item. Refunds are only available for clients
is your policy on Warranty or Guarantee?
ANS: We provide warranty and guarantee on condtions. We check every guns are in
perfect working condition before ship.
If your product is found to be damaged by courier or due to
factory defects, please contact us (email@example.com).
We will deicde the appropriate action to be taken. But please make
sure the product is 100% in new condition (Internal & External)